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IT Company Program and Project Management Process Reform
Challenge
The IT company had a decentralized approach to project management with limited standardization, which led to inconsistent quality and efficiency. There was also a lack of transparency and communication between departments, resulting in a siloed approach to project delivery. Additionally, there was no clear prioritization of projects and resource allocation, resulting in overcapacity in some areas and underutilization in others.
Solution
Our consulting team developed a customized program and project management framework for the IT company based on industry best practices and tailored to their specific needs. We provided training to their project managers on the framework and introduced standardization to project planning, execution, monitoring, and control. We established a centralized project management office to oversee project governance, prioritization, and resource allocation. We also implemented a project portfolio management system to provide real-time visibility into project status, risks, and issues.
Results
As a result of our efforts, the IT company experienced significant improvements in their program and project management processes. They achieved better alignment of projects with business goals and priorities, resulting in improved project delivery timelines and budget management. There was better collaboration and communication between departments, leading to a more integrated approach to project delivery. The establishment of the project management office provided better governance and oversight, leading to better decision-making and resource allocation. The implementation of the project portfolio management system improved transparency and enabled more effective risk management.